This Privacy Policy describes how Be Prepared CPR LLC (referred to as "we," "us," or "our") collects, uses, and shares personal information of individuals who visit our website [Your Website Address], register for our CPR training courses, or otherwise interact with us.
1. Information We Collect:
We may collect the following types of personal information:
- Contact Information: This includes your name, email address, phone number, and postal address.
- Registration Information: When you register for a course, we collect information related to your enrollment, such as the course date, time, and any specific requirements or accommodations you may have shared.
- Payment Information: If you make a payment, we collect necessary billing information, which may include your credit card details or other payment method information. Please note that payment information is often processed by secure third-party payment processors, and we may only retain limited transaction details.
- Certification Information: To issue and track certifications, we may collect information such as your date of birth (as required by certifying bodies), and records of your course completion and certification status.
- Website Usage Data: When you visit our website, we may automatically collect certain information about your device and browsing activity, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We may use cookies and similar tracking technologies for this purpose (see our Cookie Policy below for more details).
- Communications: If you contact us via email or phone, we may retain copies of those communications.
- Health-Related Information (Optional): In some cases, you may voluntarily provide us with information about any physical limitations or medical conditions relevant to your participation in the practical aspects of the CPR training. We will only collect and use this information with your explicit consent and for the purpose of ensuring your safety and well-being during the course.
2. How We Use Your Information:
We may use your personal information for the following purposes:
- To Provide Services: To process your course registration, schedule your training, and provide you with the CPR training services you have requested.
- To Communicate with You: To send you course confirmations, reminders, updates, and other relevant information about your training. We may also respond to your inquiries and provide customer support.
- To Process Payments: To process your payments for course fees.
- To Issue Certifications: To verify your successful completion of the course and issue your CPR certification. This may involve sharing necessary information with the relevant certifying body (e.g., American Heart Association).
- To Improve Our Services: To analyze website usage data and feedback to improve our website, training materials, and overall services.
- For Marketing Purposes (with your consent): If you have opted-in to receive marketing communications, we may send you emails about new courses, promotions, and other relevant information. You can opt-out of these communications at any time.
- For Legal and Compliance Purposes: To comply with applicable laws, regulations, legal processes, or government requests.
- For Safety and Security: To protect the security and integrity of our website and services, and to ensure the safety of our instructors and participants during training sessions.
3. How We Share Your Information:
We may share your personal information with the following categories of recipients:
- Service Providers: We may share information with third-party service providers who assist us with website hosting, payment processing, email marketing, data analysis, and other services. These providers are contractually obligated to protect your information and only use it for the purposes we specify.
- Certifying Bodies: To issue and verify your CPR certification, we may share necessary information (such as your name and course completion date) with the relevant certifying organization (e.g., American Heart Association, American Red Cross).
- Legal Authorities: We may disclose your information to law enforcement agencies, government bodies, or other legal authorities if required by law or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In the event of a merger, acquisition, or other corporate reorganization, your information may be transferred to the acquiring entity. We will provide notice if your personal information becomes subject to a different privacy policy as a result of such a transaction.
4. Your Rights and Choices:
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:
- Access: The right to request access to the personal information we hold about you.
- Correction: The right to request that we correct any inaccurate or incomplete personal information.
- Deletion: The right to request the deletion of your personal information, subject to certain exceptions.
- Objection to Processing: The right to object to the processing of your personal information for certain purposes, such as direct marketing.
- Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw that consent at any time.
- Data Portability: The right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the contact information provided below. We may require you to verify your identity before responding to your request.
5. Data Security:
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures may include encryption, firewalls, secure server facilities, and employee training on data security practices. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention:
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, we may need to retain certification records for a certain period to comply with certifying body requirements.
7. Children's Privacy:
Our services are not directed to children under the age of [Specify Age, e.g., 16]. We do not knowingly collect personal information from children without verifiable parental consent. If you believe we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to delete that information.
8. Cookie Policy:
Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small text files that are stored on your device. We may use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a longer period).
We may use cookies for purposes such as:
- Essential Cookies: These cookies are necessary for the basic functionality of our website.
- Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Marketing Cookies (with your consent): These cookies may be used to track your browsing activity and show you relevant advertisements.
You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling certain cookies may affect the functionality of our website.
9. Links to Other Websites:
Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any website you visit.
10. Updates to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically.
11. Contact Us:
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Be Prepared CPR LLC
Queen Creek, AZ
(480) 955-4711
Your Email Address